Attributes Influencing Effectiveness of Employees’ Innovation in Telecommunication Industry in Tanzania: Personal competence, Leadership style. Financial resource, Technology and Employee’s innovation.

Personal competence, Leadership style. Financial resource, Technology and Employee’s innovation.

Abstract

This study aimed at examining attributes influencing the effectiveness of
employees’ innovation in telecommunication industry in Tanzania using Tigo
as a reference. Specifically, the study focused on the assessment of the influence
of personal competence, leadership styles, technology and financial resources
on employees’ innovation in terms of the number of employees’ creative ideas
and projects turned into innovation. The study employed a cross-sectional
survey strategy to collect data from a sample of 78 employees and openended questionnaires to collect additional information from 5 key informants
who were senior members of Tigo, Tanzania. Descriptive statistics and Multiple
Linear Regression were used to analyse data and test formulated hypotheses
respectively. The findings show that leadership styles and technology strongly
influence employees’ innovation in Telecommunication Companies. The study
findings imply that it is very crucial for human resource directors to motivate
staff to make them innovative. Also, ICT, research and development departments
should be given more budgets and intensive trainings in order to build
employees’ innovative capacity. Therefore, it is recommended that technology
and leadership style should be seriously considered by company’s management
when making strategies and plans for innovative growth in an organization
particularly Telecommunication Industry